.TBC.

CAFE DE PARIS, LONDON
NEW DATE TO BE CONFIRMED
In light of the current situation regarding Covid-19 we have taken the decision to postpone the 2020 UK Customer Service Excellence Awards. We appreciate your understanding and thank you for your support during this uncertain time.

The UK Customer Service Excellence Awards will return for its third year to Café de Paris, London, to celebrate customer service success in the insurance and broker markets.

 

Launched in 2018, in association with Modern Insurance Magazine, this unique event focuses on purely customer service in the insurance industry, benchmarking success, innovation and positive business change for the customer.

 

With new trends on the horizon and more changes on the way, there are now more options than ever when it comes to choosing insurance, and customers want firm assurance that the company they choose puts the customer first and at the heart of their product offering. The Customer Service Excellence Awards offers you the opportunity to achieve a seal of approval and make your company the preferred customer choice. This accreditation rewards your hard work and ongoing attention to detail, proudly positioning your company as a leader within the market and gives you the opportunity to tell the world you are the best! The award categories have been designed to allow you to showcase all areas of customer service, whether that’s your call centre, your claims staff, your charitable work, how you go the extra mile in all aspects of customer service as well as many more customer-centric categories, there is something for everyone! The judging panel is made up of some of the UK’s leading customer service experts who demand very high expectations – meaning this is a very prestigious accolade to win. So, if you feel your business and your staff deserve recognition for championing customer service excellence, then be sure to nominate for free and get your tickets for one of the most exciting events of the year.

right people, right skills, right techno
TH_61752_Customer_Service_Excellence_Awa
 

CATEGories

BEST
CUSTOMER
ENGAGEMENT
BEST
CUSTOMER
RETENTION
AND
LOYALTY
BEST USE OF CUSTOMER
FEEDBACK
INVESTMENT IN COMPANY CULTURE
BEST USE OF CUSTOMER SERVICE TECHNOLOGY
BEST CUSTOMER SERVICE PRODUCT -BUSINESS
BEST CUSTOMER SERVICE PRODUCT-
CUSTOMER
OUTSTANDING
CUSTOMER
JOURNEY
ABOVE
AND
BEYOND
FIGHT AGAINST FRAUD
BEST NEW BUSINESS INTIATIVE
GIVING IT BACK TO CHARITY
 

SPONSORS

thorneycrofts TSL 2016.jpg
CarpentersGroup_Vertical_Navy.png
Enterprise Screenshot 2019-11-07 at 11.3
Auto Windscreens Logo & Strap_2018[2].jp
Solera Logo.jpg

After party kindly brought to you by

FreedomLogo.jpeg

Wine kindly brought to you by

Laird_Logo_CMYK-01-1.jpg
 

MODERN INSURANCE MAGAZINE

Rachael Pearson 

01765 600909

rachael.pearson@charltongrant.co.uk

EVENT & NOMINATION ENQUIRIES

Ellie Geldart

01765 694163

ellie@charltongrant.co.uk

 

Solera ModernInsurance_CE_Awards.png

C

Charlton Grant Ltd 2020 all rights reserved