2019 WINNERS

Best Customer Engagement
WINNER - Zurich Insurance plc
HIGHLY COMMENDED - Bollington Wilson & Marmalade

 

Best Customer Retention and Loyalty
WINNER - SmartSearch
HIGHLY COMMENDED - World Wide Internet Insurance Services & AX

 

Best Use of Customer Feedback
WINNER - EDAM Group
HIGHLY COMMENDED - Bollington Wilson & Booking Protect

 

Investment in Company Culture
WINNER - NFU Mutual
HIGHLY COMMENDED - Domestic & General & EDAM Group

 

Best Use of Customer Service Technology
WINNER - Covéa Insurance plc
HIGHLY COMMENDED - eviid

 

Best Customer Service Product for BUSINESS
WINNER - eviid
HIGHLY COMMENDED - inCase
            

Best Customer Service Product for CUSTOMER
WINNER - ARAG plc
HIGHLY COMMENDED - Auger

 

Outstanding Customer Journey
WINNER - CEGA Group
HIGHLY COMMENDED - Auto Windscreens
            

Above and Beyond
WINNER - By Miles
HIGHLY COMMENDED - Lifepoint Healthcare

 

Fight Against Fraud
WINNER - Sedgwick
HIGHLY COMMENDED - LV General Insurance Group Ltd

 

Best New Business Initiative
WINNER - Sedgwick
HIGHLY COMMENDED - Auger

 

Giving it Back to Charity
WINNER - Ninety Consulting
HIGHLY COMMENDED - Freedom Group Services

congratulations to this years winners!

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