2020 Shortlist

Best Customer Engagement

Freedom Brokers

QBE insurance in partnership with Digital FinePrint (DFP)

Vantage Finance

Best Customer Retention and Loyalty

Addingstone Insurance Solutions (formerly Covered Insurance Solutions Ltd)

Ansvar Insurance

SmartSearch

The Home Insurer

Vetsure Pet Insurance

World Wide Internet Insurance Services

Best Use of Customer Feedback

CLS Property Insight (CLS)

Healthy Pets

Medical Travel Compared

NFU Mutual

Plantec Assist

Investment in Company Culture

Aviva UK

Lloyd & Whyte Ltd

Minster Law

Romero Group

Vetsure Pet Insurance

Best Use of Customer Service Technology

Aviva UK

Claim Technology Ltd

eviid

NICE

RightIndem

SBS Insurance Services Limited

Best Customer Service Product for BUSINESS

Adapt Ready

Claim Technology Ltd

DMR Collation Ltd

RightIndem

Best Customer Service Product for CUSTOMER

AutoProtect

AX

By Miles

Medical Travel Compared

RightIndem

Outstanding Customer Journey

AX

Countrywide Hearing

FMG

ICAB (Insurance Claims Accommodation Bureau)

Kindertons Accident Management

MyFirstUK

Above and Beyond

By Miles

Cirencester Friendly

Emerald Life

Lifepoint Healthcare

Sedgwick

Vetsure Pet Insurance

Fight Against Fraud

Charles Taylor Technical Services

NetWatch Global
NICE

Sedgwick

SmartSearch

VisionTrack

Best New Business Initiative

By Miles

buzzvault

Plastic Surgeon

S&G Response Ltd

SBS Insurance Services Limited

Vetsure Pet Insurance

Giving it Back to CharitY

Ansvar Insurance

Aviva UK

Minster Law

Ninety Consulting

Plantec Assist

S&G Response Ltd

congratulations to all those shortlisted!

C

Charlton Grant Ltd 2020 all rights reserved