2020 WINNERS

Best Customer Engagement
WINNER - QBE insurance in partnership with Digital FinePrint (DFP)
HIGHLY COMMENDED - Freedom Brokers

B

Best Customer Retention and Loyalty
WINNER - The Home Insurer
HIGHLY COMMENDED - Addingstone Insurance Solutions (formerly Covered Insurance Solutions Ltd)

 

Best Use of Customer Feedback
WINNER - Plantec Assist
HIGHLY COMMENDED - CLS Property Insight (CLS)

Investment in Company Culture
WINNER - Minster Law
HIGHLY COMMENDED - Lloyd & Whyte Ltd

Best Use of Customer Service Technology
WINNER - Aviva UK
HIGHLY COMMENDED - SBS Insurance Services Limited

Best Customer Service Product for BUSINESS
WINNER - RightIndem
HIGHLY COMMENDED - Adapt Ready

Best Customer Service Product for CUSTOMER
WINNER - By Miles
JOINT HIGHLY COMMENDED - AutoProtect & AX

Outstanding Customer Journey
WINNER - Kindertons Accident Management
HIGHLY COMMENDED - FMG

Above and Beyond
WINNER - By Miles
HIGHLY COMMENDED - Lifepoint Healthcare

Fight Against Fraud
WINNER - NICE
HIGHLY COMMENDED - Sedgwick

Best New Business Initiative
WINNER - By Miles
HIGHLY COMMENDED - buzzvault

Giving it Back to Charity
WINNER - Minster Law
HIGHLY COMMENDED - Ansvar Insurance

congratulations to this years winners!

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