SPONSORS
2022 PHOTOs
Retention and Loyalty
Winner: Vetsure Pet Insurance
Best Use of Company Feedback
Winner: Synectics Solutions
Best Customer-centric Culture
Winner: Covéa Insurance
Best Insurtech
Winner: FloodFlash
Best Customer Service Product
Winner: Marmalade
Outstanding Customer Journey
Winner: Proximo Ltd
Above & Beyond
Winner: Vetsure Pet Insurance
Fight Against Fraud
Winner: Standard Life, part of Phoenix Group
Best New Business
Winner: Arma Karma
Giving it Back to Charity
Winner: Ninety Consulting
Best Customer Service in Social Media
Winner: Arma Karma
Customer Experience in a Crisis
Winner: FloodFlash
Contact Centre Support Team
Winner: Emerald Life Limited
Unsung Hero Award
Winner: Sue Cripps - Motofix Group
Best Vulnerable Customer Initiative
Winner: HomeServe
Diversity & Inclusion
Winner: Crawford & Company
Learning & Development
Winner: Sedgwick
Best Digital Transformation in a Crisis
Winner: Sedgwick
